How do I get my Nonprofit’s Facebook fans to donate?

Fotolia 6651012 XS How do I get my Nonprofits Facebook fans to donate?

Getting an army of Facebook fans for your nonprofit is not an easy feat. It takes lots of planning, hard work, and time. But just because you have a lot of Facebook fans doesn’t mean that you’re any closer to meeting your fundraising goals. Especially if you’re unknowingly creating barriers.

The ask path

When potential donors go to your donation page, is it immediately clear how they can donate and what amount they can donate? Do they have to search around your site? How many mouse clicks does an entire transaction require?

Seven things to keep in mind:

  1. Show Them Impact – One thing that worked very well during the Tweetsgiving campaign was showing people what their donations would buy. It created a direct line of site between donation and impact.
  2. Make It FunRed Nose Day is a huge hit in the UK, precisely because it’s so damned much fun! Think of creative ways to make sharing fun for your fans.
    red nose1 How do I get my Nonprofits Facebook fans to donate?
  3. Make The Dollar Amount Specific – The ever-present “donate now” button with no recommended dollar amounts, gets far less results than an ask with a specific dollar amount.
  4. Make It Easy To Share – The moment a person donates is the best time to ask them to share that action with others. Applications like Giving Impact and givezooks do this really well with their social fundraising apps.
  5. Target The Ask – Similar to most email marketing services, Facebook allows you to target your messages to a specific subset in your fanbase. You can slice by location, gender and age.target How do I get my Nonprofits Facebook fans to donate?
  6. Measure The Ask – Measure traffic, clicks, average donation amounts and number of donations. With enough data, you’ll be able to refine your approach over time. Also, Facebook provides great analytics for their Facebook Pages.
  7. Keep It SimpleFrank Barry wrote an excellent guest post on optimized social fundraising. Go back and check it out.

One last thought. Don’t be discouraged if your first attempts to spur fans to act don’t get the results you expect. It takes time to build an active community.

What’s been working for your org?

  • idahofoodbank
    I would like to see a piece on how Facbook profiles can also work as a driver for NP's. Pages are great for demo based and analytic tools, but the engagement is solid with profiles. Engagement = Loyalty = Action.

    Thanks John! I love your site
  • You mean you'd like to see a post on the number of ways that fans share content?
  • Nice post, John. What have you seen on what causes have raised on FB. Has a nonprofit followed these steps and seen a real return here in the U.S.?
  • In general it would seem Facebook is more of a communication tool than an fundraising tool, but we've seen a lot of event based fundraising groups (i.e. AHA, LAF) do a great job raising money on FB with "fundraising widgets" that individuals can put on their personal FB page - the widget shows your goal, how much you've raised and allows people to click on a link that takes them back to your personal fundraising page. And any interaction someone takes on your widget posts a message back to your wall/newsfeed so the message spreads like wildfire :)
  • How do you make/get a fundraising widget? Seems that would be great for my current campaign.
  • Frank - Thanks for the tip on Groups!
  • Joe - Thanks for stopping by!

    These are recommendations or best practiced on optimizing the donation
    process. Blackbaud has done a lot of research into optimizing and targeting
    donations. Examples in the US? The Lupus Foundation of America, Help Haiti,
    The American Redcross and Epic Change are just a few examples that come to
    mind.
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