7 ways Facebooks Subscribe Button can be a nonprofit game changer

Up until now there has been no way for the leaders within your nonprofit to join discussions about your cause on Facebook, unless they were willing to compromise their privacy. But now with the Subscribe Button, Facebook users can opt-in to their public updates without being her friend.

1. Multiply the number of organizational touch points on Facebook

The Facebook experience is essentially a personal one. If given the choice, your fans would rather connect with the people they already know and respect in your organization.

One way to give them what they want, is to select a handful of these respected employees to be spokespeople for your cause on Facebook. Once you’ve selected these folks, you can add them as featured admins on your Facebook Page displayed in the left-hand sidebar (see below).

7 ways Facebooks Subscribe Button can be a nonprofit game changer

You could also create a custom tab called “Our People” with a two-sentence bio for each spokesperson and a link to their Profile.

2. Enhance relationships with your Facebook fans

One way to think about the strategy mentioned in #2 is to remember that your brand is ultimately your people. They’re your brand at events, and on the telephone. So why wouldn’t they be your brand on Facebook?

By putting multiple spokespeople on the Facebook front lines, you’re giving your supporters more human ways to connect with your organization. Quantity and quality.

3. Segment communication channels

It gets really interesting if you have leaders within a specific focus areas. For example, UNICEF might promote spokespeople based on the countries they serve. This way, a donor who consistently supports the organization in Ghana can subscribe to updates from that UNICEF spokesperson.

4. Identify top supporters

7 ways Facebooks Subscribe Button can be a nonprofit game changer

When a Facebook users subscribes to public updates from an executive director at a nonprofit, they have more than just a passing interest. They have more interest in your organization then your average Facebook fan. You can identify these folks by clicking on the “Subscribers” button on your spokesperson’s profile.

5. Enhance brand transparency

It goes without saying that having a handful of Facebook spokespeople designated to connect with constituents says a lot about how open the organization is. Obviously you’ll want to create guidelines for these spokespeople so that it’s easier for them to know what share and what not to share.

6. Enhance your organization’s search profile

Public updates on a Facebook profile enhance to your organization’s ability to appear in search results. Imagine the National Wildlife Federation petition to fight global warming showing up in Google more often because their key evangelists are posting public updates about why they care.

7. Increase your Facebook Page fanbase

7 ways Facebooks Subscribe Button can be a nonprofit game changer

When you feature Page owners on your Facebook Page sidebar, the Page is also displayed on each admins Profile. This creates more opportunities for Facebook users to be introduced to your Facebook Page.

That’s all I got for now… Just a few ideas from a guy with a laptop.

What do you think?

Comments

  1. I think these are all great points on how nonprofits can benefit from the new “Subscribe” option. Now if I can only make sense of the new homepage layout and not go cross-eyed doing it, that would be great!

  2. Thanks, John. I’ve referred to this a few times, but I am curious–can you subscribe to a Facebook page or can you only subscribe to individual featured admins?