Imagine being able to reach lapsed donors on Facebook, or target Page posts for a project funded by that donor segment! Facebook’s new ad feature called “custom audiences” allows you to find your offline supporters and donors among Facebook users.
Previously only available for Facebook’s biggest customers, this feature allows you to target users by email, phone number or Facebook ID (watch the video below for more on how this works).
Reach Donors and Subscribers on Facebook in Ways That Are Truly Useful
The real benefit of this type of targeting is that it allows you to extend, support and deepen your donor / supporter relationships on Facebook.
Here are some possible use scenarios:
- Reach lapsed donors with messaging that recaptures their interest in your cause. These folks are notoriously hard to reach.
- Present different Page content based on various different donor levels.
- Support an advocacy campaign with your most viral Page posts about that issue. This allows you to touch people via their inbox and their newsfeed, essentially reinforcing both messages.
- Get your core supporters amped up with action-based messaging. These folks are much more receptive to direct appeals than your average Facebook fan, who might get turned off by the same messaging.
- Acquire new Facebook fans by getting your top donors to talk about you more. Their friends have similar values and would be more likely to support your org than many of your current Facebook fans.
- Turn first time SMS donors into Facebook Page fans. People who donate by SMS often do so because they see an ad on TV or in a magazine. The custom audience feature could invite them to like your Facebook Page.
- Target donor segments with project-specific content. For example, a donor who funds a new library for a middle school in Africa would see messaging for a computer lab for the same school.